Reservation Specialist
A sales-oriented, experienced Reservation Specialist is needed to support the office and assist in booking operations. Well-qualified candidates will have knowledge of the lead management process to include the ability to suggest and guide guest reservations. Skillful candidates will work to maintain a positive and helpful working environment. Individuals will quickly handle incoming calls, assist guests with check-in and arrival procedures, provide the highest level of customer service and respond to issues promptly, and will demonstrate a high level of professionalism during each interaction.
Competitive Candidates Must Meet the Following Qualifications
- Reliable, hardworking, honest, punctual, clean and well spoken
- Strong attention to detail with exceptional communication skills
- Basic computer skills with the ability to learn new systems
- Ability to follow written and oral instructions from supervisor
- Strong knowledge of reservation system (with training to be provided)
- Ability to work efficiently on an independent or team basis
- Identify and promptly report all property management problems, safety hazards and lost items
- Flexibility with schedule with ability to work weekends, especially Saturdays (including holidays)
Position Details
- Full- and/or part-time position
- Comprehensive benefits plan for full time employees
- Some weekend shifts required based on schedule
Position Requirements
- Reliable transportation with up-to-date auto insurance
- Valid driver's license and social security number
- Clean background and criminal check
- Letters of reference from prior employer
- Authorization to work in the United States
How to Apply
Interested applicants should apply using one of the following methods.
- Apply in person at our Oak Island office, 210 Country Club Drive, Oak Island NC 28465;
- Email completed application and other documents to information@rudd.com; or,
- Mail a completed application to 210 Country Club Drive, Oak Island NC 28465, Attention: Hiring Manager.
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Margaret Rudd & Associates, Inc., REALTORS® is an equal opportunity employer. Margaret Rudd & Associates, Inc., REALTORS® will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, national origin, age, citizenship, sexual preference/orientation, marital status, veteran status, disability, or any other status protected by law. Margaret Rudd & Associates, Inc., REALTORS® will provide reasonable accommodation to allow an applicant to participate in the hiring process (i.e., accommodations for a test or a job interview) if so requested. When completing an application, you may exclude information that would disclose or otherwise reference any protected status mentioned above or any other status protected by law.