Little Big House
We enjoyed the stay and the fact that we were able to bring our dog. 2 things, the envelope with the keys stated "A rep from the office will pull the cans to the street at the appropriate time", the trash cans were never moved. If we had known that we could have moved them. Also, my husband uses in home dialysis. Our kidney nurse had the supplies delivered, which was fine. However, she was told and we were told that the supplies would be delivered to the house. It wasn't, when we picked up the keys we were told to get the supplies out of the shed in the back. I said we were told the supplies would be taken to the house after the previous people left, I was looked at like I was crazy. Fortunately we were able to take it ourselves. Beach view was great and would stay again but would appreciate knowing whether or not the supplies would be taken to the house or not, not being told they would and being surprised upon arrival.
Thank you for the feedback following your stay in Little Big House. We're happy that you were able to enjoy your time in the home and the gorgeous views! We do apologize for the confusion surrounding the delivery of medical supplies. Any time medical supplies are delivered to our office in anticipation of a guest arrival, the medical supply company or guest will communicate to us if they require delivery to the rental property. We try to arrange those deliveries prior to our arrival time of 3pm to 5pm as it is just entirely too chaotic during that time frame to make those deliveries. While the supply company may have communicated to you that the items would be delivered to the home, that information was not communicated to us at the time of supply delivery to our office. When that type of communication does not come through, we will hold the supplies in our office for guest pick up. Regardless, we do apologize for the miscommunication and inconvenience caused as a result. We strive to provide all of our guests with excellent customer service and hope to welcome you back despite the misinformation surrounding the supply delivery during this most recent stay.
Little Big House
We enjoyed our stay here, was able to bring our pet. That part was great. The kitchen was not furnished enough for cooking, had to go stuff to use, the one bedroom had no curtain so you could see through on the back deck. We did have a great trip though, but wont rent this close (Black rocks on beach were horrible)
We do apologize for the inconveniences mentioned in your review. Your input has been forwarded to our housekeeping and maintenance department for them to address with the property owner. We will have our staff look into the kitchen stock as well as the missing curtain as those were not reported to our office before. Should you wish to share anything further, please do not hesitate to call us at 800.486.5441. We would be happy to assist you in finding a property a little farther from the ocean front.
Nice beach house
My family and I enjoyed our stay at Little Big House. Great ocean view with
easy beach access. Nice that it's also dog friendly. Would definitely stay there
again. It also was just a short drive to restaurants and stores.
Thank you for the feedback following your stay at Little Big House. We are happy to hear that the home was well suited for you and your four-legged family member. :) We look forward to welcoming you back to Oak Island!
Great house and very reasonable priced especially for being dog friendly. The beach access was only a short walk and it was easy to get our gear on the beach. The only problems were the kitchen was not well stocked for people who cook and the shower heads are very short and hard for tall people to use. Overall we would stay here again.
Thank you for the feedback following your recent stay at Little Big House. We are delighted that you (and your four-legged family member) were able to enjoy your vacation at our property. Your input regarding the kitchen stock as well as the shower heads have been passed along to our Maintenance Coordinator for her to address accordingly. If there is anything further you would like to share with us about your stay, the property or the guest services received, please do not hesitate to call us at 800.486.5441. As always, we appreciate your loyalty to MRA and look forward to welcoming you back to the island again soon!