1. We are experts in Oak Island Vacation Rentals and Property Management!
The MR&A Property Management team has been in business for over 30 years. We are second generation, family-owned business and are members of the Vacation Rental Managers Association and Vacation Rental Housekeeping Professionals, both national organizations which facilitate training and professional development of both management and staff. As a matter of fact, our founder, Buddy Rudd, is the past director of VRMA and is well known for innovating best practices and expert knowledge of industry standards.
2. We help you make the most of your investment.
Given our in-depth knowledge of the Oak Island rental market, we can advise you on appropriate rental rates for each season to help you make the most of your investment. It’s not about just throwing a number out there and hoping it sticks, we will advise you on all areas of improvement opportunities – from structure repair, furnishings kitchen inventory or amenities – all to make your property more successful on the rental market.
3. Our dedication to exceptional customer service can’t be matched.
Our staff includes a team of well-trained reservation specialists who are thoroughly familiar with each property which allows us to help vacationers select the right home to fit their needs and budget. We then carry them through our efficient booking process and when they arrive on Oak Island they are greeted with a warm smile and made to feel welcome. Between Memorial Day and Labor Day we provide a welcome package that includes useful items and information on area attractions. MR&A makes sure that each guest knows not to hesitate to contact us if anything is a amiss at the property and we will quickly manage the situation and ensure their stay is pleasantly memorable in every way.
4. We handle the business side of your investment, so you aren’t bogged down in compliance and financial management.
There is a lot to owning and managing a vacation rental property and some of it requires strict adherence to laws and regulations and careful financial management. MR&A will prepare rental agreements, hold security deposits in escrow, arrange for travel insurance if requested, collect rental fees and remit proceeds to you monthly. We also handle all state sales tax and local accommodations taxes for you, both of which are collected on each reservation, reported and paid monthly to the town, county and state. Each month you are mailed a monthly statement showing your rental income, incurred expenses, rental commissions and payments to the owner via check or direct deposit. At the end of each year, you are provided with a detailed year-end statement as well as a Form 1099-MISC, streamlining your own annual tax preparations.
5. Your property will have its own marketing campaign!
Our marketing department goes above and beyond to get your property in front of anyone looking for an Oak Island beach vacation rental. We start by expertly photographing the home to capture its vacation essence for use on our search engine optimized website and in our beautiful marketing pieces. We market through the most popular social media outlets, such as Facebook, Pinterest, Google+ and others to drive traffic to your listing on our website. We also promote area tourism through targeted print and online advertising as well as through our memberships in the Brunswick County Tourism Development Authority, the Southport-Oak Island Chamber of Commerce, Downtown Southport, Inc. and other area organizations.
6. We handle the not-so-fun stuff for you – cleaning, maintenance and yard work!
MR&A will keep your property in tip-top condition throughout the year. Our housekeepers are thoroughly trained and held to the highest set of cleanliness standards. We inspect and prepare each property after each rental guest’s departure. If anything is in need of repair MR&A maintenance experts quickly respond to any issues. If we can’t fix the problem, we maintain strong working relationships with numerous vendors and service providers who give our jobs top priority. Finally, in order to make the best first impression possible as soon as guests pull in the driveway, we can provide bi-weekly lawn maintenance. All of these services will give you the peace of mind that you, your guests and your renters are in a clean, well-maintained home and ensuring repeat business and good word of mouth referrals.
7. MR&A provides support and advice in emergency or disaster situations such as hurricanes.
Hurricanes and adverse weather are a part of life at the beach, but we strive to minimize your worry during these situations. We will keep you abreast of weather conditions during hurricane season and in the event of significant storms, we will check properties in hazard areas to ensure the safety of vacationers and apprise you of the status of your property.
8. Owners are never limited to the amount of time they can block time for personal use – during any season!
Most property management firms will limit the amount of time taken by an owner during peak season, but MR&A has no limitations and encourages owners to enjoy their investment any time of year. Oak Island is beautiful year round – take advantage of enjoying every season!
9. We offer owners easy-to-use online tools to provide current property management information.
MR&A offers OwnerLink, an easy to use online tool that allows owners to see their property management calendar, reserve the property for themselves, view statements and financial information and more.
10. We make you feel like family, not a property!
As a family-owned business, it is important to us that every owner and every guest feel like part of the family. You aren’t just a property to us and we will treat you with respect and courtesy during every interaction. We strive to be your trusted property management advisor and partner – giving you confidence that both you and your property are in the best hands.